Privacy Policy

Effective Date: June 21, 2024

Introduction

Signlo, LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Signlo (the "App"). By using the App, you consent to the data practices described in this policy. Please note that the App is currently in beta version and open for the test phase. As a beta version, the App may have bugs or incomplete features, and your feedback is appreciated to help us improve.

Information We Collect

  • Personal Information: We may collect personal information such as your name, email address, phone number, and demographic data (e.g., age, gender) when you create an account or update your profile.
  • Usage Data: We collect data about your interactions with the App, including pages viewed, features used, and the dates and times of your visits.
  • Device Information: We may collect information about the device you use to access the App, including IP address, device identifiers, hardware model, operating system version, and mobile network information.
  • GPS Location Data: If you enable location services, we collect GPS data to provide location-based services and features.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. For more details, see our Cookie Policy.
  • Video and Communication Data: If you use our video communication features, we collect video data, including sign language interpretation and video messages, to improve accessibility and user experience.
  • Payment Information: For e-commerce transactions, we collect payment information, including credit card data and transaction details, and use third-party payment processors to ensure secure transactions.

How We Use Your Information

  • To operate and maintain the App.
  • To personalize your experience and deliver content relevant to your interests.
  • To improve our services and develop new features.
  • To communicate with you, including sending updates and promotional materials.
  • To comply with legal obligations and protect our rights.
  • To enhance accessibility through video and communication data analysis.
  • To process e-commerce transactions securely and prevent fraud.
  • To provide location-based services and features using GPS data.

Sharing Your Information

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as hosting, data analysis, payment processing, and for compliance purposes.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  • With Your Consent: We may share information for any other purposes disclosed to you at the time we collect the information or pursuant to your consent.
  • Corporate Affiliates: To support our operations and improve our services, we may share personal information within our corporate family of companies.

Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, use, or disclosure. This includes encryption and secure servers, especially for video, GPS, and payment data.

Your Rights

  • Access and Correction: You have the right to access and correct your personal information.
  • Deletion: You can request the deletion of your personal information, subject to certain legal exceptions.
  • Objection and Restriction: You can object to or request the restriction of processing your personal information.
  • Data Portability: You can request a copy of your information in a structured, machine- readable format.

Cookies and Tracking Technologies

You can manage your cookie preferences through your browser settings. Disabling cookies may affect your experience with the App.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: support@Signlo.app
  • Address: 802 I Street Northeast, Washington, DC, 20002, United States
  • Phone: +1 (771) 208-4282