Signlo is a Deaf-first app. Everything here is written — we never ask you to phone anyone.
Email us, in any language or in a signed video attachment:
We reply in writing. If you send a signed video, we reply with one.
Do not wait for email — reporting inside the app is faster and reaches a human reviewer directly. Every post, comment, profile, story, service listing and video call has a Report option.
| What you reported | When we respond |
|---|---|
| Child safety, or a credible threat to someone's life | Acknowledged within 1 hour, acted on immediately |
| Harassment, hate, intimate images shared without consent | Within 24 hours |
| Spam or other rule-breaking | Within 72 hours |
You can also block anyone. Blocking is silent and works both ways — they cannot see you, follow you, message you or call you, and they are never told.
Signlo has no audio anywhere by design. Captions are on by default, every alert is visual and haptic, and the interface is available in 17 written languages. If something is not accessible to you, tell us — that is a bug, and we treat it as one.
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Images uploaded to Signlo are checked against known child sexual abuse material before they are delivered to anyone. Confirmed matches are reported to NCMEC, as US law requires.